Issue Tracking

Preserve why a feature or fix is needed. Connect the originating Issue to affected requirements, Change Requests, and delivery evidence.
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Start with a connected issue catalog
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Start with a connected issue catalog

Fifteen issues span FieldDesk requirements, with priorities, statuses and four named owners. Search for warranty work.

One Issue, connected delivery context

Coordinate day-to-day work without losing the product intent and delivery evidence around it.

Flexible work model

Use Issue Types for tasks, defects, risks and improvements while keeping priority, reporter, assignee, labels, milestone and blocked state in a consistent model.

Requirement traceability

Connect an Issue to one or more affected Requirements and preserve the relevant project branch and specification revision as the product evolves.

Controlled change

Link the reason for attention to one or more Change Requests that define the affected specifications, branch context and implementation scope.

Milestone context

Place Issues in a delivery period and review completed work alongside QA execution instead of treating a closed-ticket count as release proof.

REQUIREMENT-AWARE WORK

Find Issues by the product behavior they affect

Find work through requirement folders and modules, counters, search, and filters.

Unlinked Issues remain visible for traceability review.

Explore Requirements Tracking

FieldDesk: Issues in Reports & Customer Acceptance, with requirement counters and delivery statuses.
FieldDesk: Issues in Reports & Customer Acceptance, with requirement counters and delivery statuses.
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ISS-1: the warranty completion problem, expected outcome, and four linked requirements.

ISS-1: the warranty completion problem, expected outcome, and four linked requirements.

ISS-1 links to CR-1 to require warranty completion photos and customer acceptance.

ISS-1 links to CR-1 to require warranty completion photos and customer acceptance.

CR-1: affected requirements and revisions, Warranty Evidence branch, linked ISS-1, and implementation subsystems.
CR-1: affected requirements and revisions, Warranty Evidence branch, linked ISS-1, and implementation subsystems.
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ISS-1 links to CR-1 to require warranty completion photos and customer acceptance.

ISS-1 links to CR-1 to require warranty completion photos and customer acceptance.

ISS-1: the warranty completion problem, expected outcome, and four linked requirements.

ISS-1: the warranty completion problem, expected outcome, and four linked requirements.

FROM ATTENTION TO ACTION

Move from an Issue to a controlled change

An Issue explains the reason for change; a Change Request defines the scope chosen to address it.

An Issue can lead to several Change Requests, each retaining its branch, affected revisions, implementation impact, and AI work.

Explore Change Management

MILESTONE READINESS

Read progress as connected evidence

Milestones bring together Issues and Test Runs. Issue progress follows final statuses; QA progress shows executed work.

Review unfinished, blocked, critical, and untested work before deciding to release. Progress alone is not release approval.

See how to assess milestone readiness

FieldDesk pilot readiness: 3 of 15 Issues completed; QA has no linked Test Run Cases yet.
FieldDesk pilot readiness: 3 of 15 Issues completed; QA has no linked Test Run Cases yet.
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MS-1: completed work alongside unfinished warranty, report, mobile, and dispatch Issues.

MS-1: completed work alongside unfinished warranty, report, mobile, and dispatch Issues.

CR-1: affected requirements and revisions, Warranty Evidence branch, linked ISS-1, and implementation subsystems.

CR-1: affected requirements and revisions, Warranty Evidence branch, linked ISS-1, and implementation subsystems.

DIRECTION OF DEVELOPMENT

Built to evolve with your delivery process

Planned improvements extend the requirement-linked delivery model.

Configurable boards

Create saved boards with configurable workflow columns, filters and grouping for a team, milestone, Issue Type or Requirement scope.

Type-specific workflows

Define statuses, allowed transitions, final states and resolutions for each Issue Type instead of forcing defects, tasks and risks through the same process.

AI-assisted requirement discovery

Use Issue wording to suggest likely affected Requirements, explain the match and let the team confirm the correct branch and revision before creating traceability.

Milestone summaries

Bring completion, blocked and critical work, overdue Issues, missing traceability and QA execution into one reviewable milestone summary.

External tracker synchronization

Import and synchronize work from supported trackers, map external types and statuses to Reqode workflows and keep the external source visible on every imported Issue.

Impact and retest context

Follow confirmed Requirements into affected specifications, software units, test cases and Findings to understand what should be changed and what should be verified again.

FREQUENTLY ASKED QUESTIONS

Where Issues fit

Issues coordinate work that needs attention. Requirements define expected behavior, Change Requests control implementation scope and milestones summarize delivery progress.

How is an Issue different from a Change Request?

An Issue records the reason for attention. Linked Change Requests define one or more implementation paths to address it.

Do we need to replace our existing tracker?

No. Teams can manage Issues directly in Reqode, while supported external tracker integrations bring existing work into the product model. Provider-specific availability and synchronization direction depend on the configured integration.

How does Reqode identify affected Requirements?

Explicit keys can identify requirements. Planned AI-assisted discovery suggests other matches for a person to confirm with their branch and revision.

Does completed Issue progress mean a milestone is ready?

No. A final Issue status does not establish test coverage, successful execution, or implementation alignment. Review the evidence and active Findings.